- If you find any external damage to the product due to the transit or find that the delivered product is not the right one, you can return the product right away. Contact us and we will get it shipped back after confirming the claim. We will make sure that a replacement reaches you as soon as possible.
Please note that any requests regarding returns due to transit damage or the wrong package has to be done within 24 hours from the time of delivery. After that time period, such requests will not be entertained.
- In case of non-functionality of a product within their warranty period, our team will schedule a pick-up and get your product repaired and shipped back to your address. However, this will be void if the product is found to be tampered (damaged/ repaired) with.
- We allow cancellations only if the buyer has a genuine reason and the product hasn’t been shipped yet. Unfortunately, the order cannot be cancelled if it is already dispatched or in transit.
- Once the product is received and tested by our team, we will contact you to notify you of the same. If we find the product in the same condition as before we will process your refund.
- The refund will be processed directly to your original mode of payment within 7 working days from notifying you about the acceptance of your cancellation and refund request.
- We will refund you only if:
- The product was not delivered due to us.
- Cancellation before dispatch on genuine reason
- Product differing from what was originally ordered (Must be reported within 48 hours of getting the product).
- Cancellation due to stock unavailability