Return / Replacement
- If you find any external damage to the product due to the transit or find that the delivered product is not the right one, you can return the product right away. Contact us and we will get it shipped back after confirming the claim. We will make sure that a replacement reaches you as soon as possible. (Note : Please help us to help you in best hassle free way by recording an unboxing video which helps incase of any issue with the product.)
Please note that any requests regarding returns due to transit damage or the wrong package has to be done within 24 hours from the time of delivery. After that time period, such requests will not be accepted.
- In case of non-functionality of a product within their warranty period, our team will schedule a pick-up and get your product repaired and shipped back to your address. However, this will be void if the product is found to be tampered (damaged/ repaired) with.
- We allow cancellations only if order is in hold / pending stage. Unfortunately, the order cannot be cancelled if it is already dispatched or in transit or in process or in BFL (Bajaj Finance Limited).
- We will refund you only if:
- The product was not delivered due to us.
- Cancellation as per cancellation policy.
- Incase if we unable to repair or to provide replacement as per warranty terms.
- Cancellation due to stock unavailability