Do you know what makes us stand apart from the rest of the gaming industry?
As mentioned before, we believe in mutual trust and we understand your need to be 100 per cent sure and confident with the product/products you buy from us. This brings us to our very boasted feature the ‘Check and Buy’.
So, what exactly is this ‘Check and buy’ feature of ours?
To explain in simpler terms, you can check the condition of the product(s) in the package you ordered at the time of delivery. If you find the product, not in a condition as promised or anything missing, you can simply return the package with our delivery executive. In short, hassle-free returns right at your doorstep.
Our ‘check and buy’ feature reflects the transparency that we wish to have with our customers.
Steps to take advantage of the check and buy:
- Open the delivery package right in front of our delivery executive.
- Make sure that everything is included as mentioned in the description on the website and is in a good shape.
- If you are satisfied with the product/products, then pay our delivery person the promised amount.
- If you are not satisfied with the delivered product/products, refuse the delivery and let the delivery executive take the product back with them.
- Contact us for further instructions and queries.
Important points to remember:
- Please note that our delivery executive is a busy person and will not wait for more than 2-3 minutes. This time mentioned should be enough to check whether everything is included in the package or not.
- If you later find any anomaly with the working of the ordered product, you can drop a return request with us and follow the return process mentioned in the warranty section on our website.
- Feel free to contact us about anything and everything regarding the gaming product you bought from us. We are more than happy to assist you in any step you require help with.
- The check and buy feature is applicable on most consoles and devices (except PS2, gaming accessories and LED TVs)